Release jobs at the printer
Secure Print holds your print jobs until you're at the printer, so nobody else picks them up. How you release them depends on what your organization has set up.
Ways to release your jobs
| Method | What you do | What prints |
|---|---|---|
| At the printer screen | Sign in on the printer screen, then choose your jobs. | The jobs you select |
| QR Release | Scan the QR label on the printer with the HP Secure Print mobile app mobile app. | All your jobs |
| SR25 release device | Tap your card on the card reader attached to the device. | All your jobs |
Not sure which you use? Your IT team can tell you.
Release jobs at the printer screen
1
Sign in at the printer
Sign in on the printer screen with the method your organization has set up: card, passcode, email address and PIN, Windows username and password, or QR Sign-In. See Sign in at the printer.
2
Choose your jobs
Your held jobs are listed on the screen. Select the ones you want, then select Print.
3
Collect your documents
Jobs you didn't print stay held, so you can release them later at any secure printer.
NoteIf your organization uses Touchless Printing, all your jobs start printing a few seconds after you tap your card. Select Cancel before the timer ends if you don't want them to print.
Good to know
- Jobs you don't release are deleted automatically after a time your organization sets.
- To choose or delete jobs before you go to the printer, for example when you use QR Release or an SR25 device, use the HP Secure Print desktop app.
- Someone can release jobs for you if you make them your delegate. See Delegate Print.